πŸ”’ Data Protection

Cvaje Privacy Policy – Our Commitment to Protecting Your Data

Cvaje believes your personal data belongs to you. This policy transparently explains what we collect, why we store it, and how we keep it secure.

Last Updated: January 2026
GDPR Compliant
Language: English

πŸ›‘οΈ Our Privacy Score

Data Encryption
98%
Third-Party Sharing
5%
User Controls
95%
Data Minimization
92%
Transparency Index
97%

This Privacy Policy applies to all cvaje services, websites, and mobile applications. By using cvaje, you are considered to have agreed to the terms of this policy.

1What Information We Collect

Cvaje only collects data that is genuinely necessary to provide our services. We follow a data minimisation principle β€” we collect no more than what is strictly required.

Information Collected at Registration:

  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • Residential Address
  • Payment method details (Mobile Pay/Nagad number)

Automatically Collected Information:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Site Usage Patterns & Duration
  • Login Time & Location Data

For KYC Verification:

  • Copy of National ID or Passport
  • Selfie or Photo (if required)
  • Proof of Address Document

⚠️ cvaje will never ask for your password or credit card number over the phone or by email. Any such request should be treated as fraudulent.

2Purpose of Data Use

Every purpose for which your data is used is clearly stated below. cvaje never uses your data beyond what has been declared.

Purpose Legal Basis
Account Creation & Management Contract execution
Identity Verification (KYC) Legal Obligations
Transaction Processing Contract execution
Fraud Prevention Legitimate interest
Customer Support Provision Contract execution
Promotional Communications Your consent
Platform Improvement Legitimate interest
Regulatory Reporting Legal Obligations

If you no longer wish to receive promotional emails or SMS, you can withdraw your consent at any time by contacting our support team.

3Data Retention & Periods

Cvaje only retains your data for as long as necessary. Even after account closure, certain information may be kept for a defined period to meet legal obligations.

  • Active account data: retained for as long as the account remains active.
  • Transaction data: 5 years from the date of the most recent transaction.
  • KYC documents: 5 years after account closure.
  • Customer support records: 2 years.
  • Log files & cookie data: up to 1 year.

Once the retention period expires, data is securely deleted or anonymized. All data is stored on secure servers that meet international standards.

4Data Sharing & Disclosure

Cvaje never sells your personal data. It may only be shared with specific third parties in the following limited circumstances:

  • Payment Processors: Only the information strictly necessary to complete your transaction.
  • KYC Verification Services: For identity verification β€” limited data only.
  • Law Enforcement: Where required by legal order β€” in mandatory cases.
  • Regulatory authority: To comply with license conditions β€” where applicable.

All third parties with whom data is shared operate under strict confidentiality agreements and may not use your data for their own purposes.

5Cookie Policy

Cvaje uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience and ensure the site functions properly.

Cookie Types Purpose Duration
Essential Cookies Login & Session Management Until End of Session
Functional Cookies Saving Language & Preferences 1 Year
Analytics Cookies Understanding Site Usage Patterns 6 Months
Security Cookies Fraud Prevention 30 Days

You can disable cookies from your browser settings. However, disabling essential cookies may cause some features to not work properly.

6Security Measures

Cvaje uses industry-leading security technology to protect your data, and our security team monitors systems around the clock.

  • 256-bit SSL/TLS Encryption: All data transfers take place over encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account.
  • Regular security audits: Regular audits conducted by third-party experts.
  • Firewall & DDoS Protection: Protection against cyberattacks.
  • Payment Data Stored Separately: Card or mobile banking details are never stored directly.

In the event of any suspicious activity or data breach, cvaje is required to notify affected members within 72 hours.

7Your Privacy Rights

As a cvaje user, you have several important rights over your personal data. Contact our support team to exercise any of these rights.

πŸ‘οΈ
Right of Access
You have the right to a full breakdown of all personal data cvaje holds about you. Requests will be fulfilled within 30 days.
✏️
Right to Rectification
If any of your information is inaccurate, you have the right to request a correction. Verified updates are processed promptly.
πŸ—‘οΈ
Right to Erasure
In certain circumstances, you may request that your data be deleted. However, some information may need to be retained due to legal obligations.
⏸️
Right to restrict processing
You can request that we temporarily pause processing your data for specific reasons, such as while its accuracy is being verified.
πŸ“¦
Data Portability
You can request a copy of your data in a common format (such as CSV).
🚫
Right to Object
You have the right to object to marketing communications or certain types of data processing.
8Minor Protection

All cvaje services are strictly for users aged 18 and above. We never knowingly collect personal data from minors.

Age is verified at registration. If an account holder is subsequently confirmed to be under 18, their account will be closed immediately and all associated data deleted.

⚠️ If a parent or guardian suspects their child has created an account on cvaje, please contact support@cvaje.bet immediately. We will act without delay.

9Privacy Policy Updates

Cvaje may update this Privacy Policy from time to time. Members will be notified in advance of any significant changes via email or through the platform.

Continued use of our services after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

10Contact

For any privacy-related questions, complaints, or requests, please reach out to our dedicated privacy team.

  • Email: support@cvaje.bet
  • Live Chat: Click the chat icon at the bottom right of the site
  • Response Time: Usually within 24 hours

Our support team is fully fluent in Bengali. Feel free to reach out with any privacy concerns at any time.

πŸ›‘οΈ Security Guarantee

How Your Data Is Protected

The six core pillars of cvaje's security framework.

πŸ”
End-to-End Encryption
Every data transfer between your device and our servers is encrypted with 256-bit SSL. No one can intercept it in transit.
🧩
Data Segregation
Personal data, payment information, and gaming data are each stored in separate, secured databases. A breach in one does not compromise the others.
πŸ”‘
Two-factor verification
Enabling 2FA means even if your password is stolen, no one can access your account. Activate it via SMS or an authenticator app.
πŸ•΅οΈ
24/7 Monitoring
Our AI-powered system monitors for suspicious activity 24/7. Any unusual login or transaction triggers an immediate alert.
πŸ“‹
Independent Security Audits
Every six months, an independent third-party cybersecurity team conducts a full audit of cvaje's systems to identify any vulnerabilities.
🌐
GDPR Compliant
cvaje follows policies aligned with GDPR β€” the world's most stringent data protection regulation β€” upholding international data protection standards.
πŸ”’

Your Privacy is Protected β€” Get Started Safely Today

Your data is completely secure at cvaje. Sign up today and start your journey on Bangladesh's safest betting platform.

বাংলা